ABSTRACT TABLE

GENERAL CLAUSES

This “Services Agreement” is a legal agreement between Splipay LLC, DBA Parcelow (“Parcelow”, “us”, “we”) and the entity or disregarded entity person (“Merchant”, “user”, “you”, “your”) who uses Parcelow to receive certain payment processing, data, technology and analytics services, and other business services that may be offered by us and our subsidiaries. Parcelow and merchant herein jointly referred and mentioned as (“Parties”). This Agreement describes the terms and conditions that apply to your use of the Services.

Parties hereby agree to conclude this Agreement together with the Abstract Table, Terms of Use, Privacy Policies, currently at our website https://parcelow.com/ and Appendix I (Parcelow Merchant Protection Program), which shall be governed by the following terms and conditions.

Parcelow reserves the rights to change, amend or add to the terms of this Agreement at any time, solely with prospective effect, and to change, delete, discontinue, or impose conditions on use of the Services by posting such changes on our website https://parcelow.com/ or any other website we maintain or own. If you are an existing user, we will provide you with Notice of any changes via email, or through other reasonable means, the changes will come into effect 30 days after we post the changes to our website, your use of the Services, API, or Data, constitutes your acceptance of the terms of the modified Agreement. You can access a copy of the current terms of this Agreement on our website at any time. You can find out when this Agreement was last changed by checking the “Last updated” date at the top of this Agreement. Please note that Brazilian Government Tax may change at ANY time, regardless terms updates.

Parcelow acts as a facilitator of international payments and offers a Payment Service to Merchant through its subsidiaries companies and partners.

SERVICES

1. Services - Parcelow offers a purchase and payment method to customers purchasing products using the app Parcelow (Parcelow App) or website: https://parcelow.com// . Parcelow is an online business technology platform. For using Parcelow services, the Merchant must register with Parcelow, providing their details in an exact, accurate and true manner, among them, name or valid corporate name, valid email address, active individual, corporate tax identification number and banking details such as bank name, routing and accounting number in order to be able to receive payments via Parcelow. Merchant's customers using Parcelow may use a Brazilian payment method accepted by Parcelow card (such as Brazilian Credit Card) or pre-paid cards that customers may buy for purchases from Parcelow of any merchant stores authorized by Parcelow. Parcelow may offer to customers payments plans (such as a twelve-month payment plan) for the value of the transactions effectuated through the Parcelow App, as per the terms of the relevant agreements with such customers.

However, Parcelow will submit to the Merchant the relevant purchase price for products and services, less processing fees as stated in item 2 and noted on Abstract Table within 3(three) business days after a transaction has been approved and cleared by Parcelow, regardless of any installment plan the relevant customer has opted- in.

Merchant expressly agrees and hereby appoints Parcelow and / or any of its affiliates, subsidiaries companies and partners to accept and to receive on merchant's behalf the amounts due for the sale of merchant's products and / or services from Merchant's customers through the app and / or card. Parcelow shall transfer to merchant's account such purchase price for products and services within 3 business days following the acceptance of the relevant transaction by the part of Parcelow.

1.1 Customers - Brazilian customers and travelers in USA whilst conducting transactions in person or online with merchants located in the United States of America.

1.2 Method of Payments - Customers must use a Visa, Master Card, American Express, Elo, Diners, Hipercard, and JCB credit card issued in Brazil, customer is solely responsible for the payment of surcharges originated off any payment plan, fees and rates. Every transaction will be charged in Brazilian Reais - or, US Dollars and then exchanged and calculated in Brazilian Reais as per currency exchange rates on the transaction day. Parcelow reserves the right to add more or remove accepted cards issuers in future.

1.3 Training and Support - Parcelow will provide operational training and support services for the Merchant. Training hours will vary as per Parcelow's discretion. Support is always available over the phone +1 (321) 240-6816, WhatsApp and email info@parcelow.com.

1.4 Authorized operations - Parcelow is designated to offer B2B payments solutions accepting Brazilian currency to businesses allowing them to sell merchandise and lawful services in United States. Merchant must not use Services to enable any person, including Merchant's owner to benefit of services in a fraudulent way, including money transfer for self-funding in United States without a commercial exchange established, furthermore, we forbid operations like cryptocurrency exchange, gambling, counterfeit products, regulated or restricted products like tobacco, e-cigarettes, cannabis, drug paraphernalia, prescription medicine, weapons and ammunition, multi-level marketing. Parcelow reserves rights to refuse service and terminate this agreement immediately if a Merchant fails to provide proper proof of authorized transaction if requested by Parcelow at any time.

COMPENSATION AND FEES

2. Compensation - Parcelow charges a flat rate plus flat small fee per transaction which will be added to the total amount to be paid by the consumer. Merchant must consult abstract table as it varies. Once the transaction is successfully cleared, Parcelow will transfer to Merchant's bank account the full amount of the original purchase which must include the sales tax, if applicable, in 3 (three) business days. Both Brazilian or American holidays are not considered as a working day and shall not be considered a business day. We reserve the right to change the Payout Schedule or to suspend settlement to you if: (i) where there are pending, anticipated, or excessive Disputes, Refunds, or Reversals; (ii) in the event that we suspect or become aware of suspicious activity or lack of an authentic product or service exchange; or (iii) where we are required by Law or court order. We have the right to withhold settlement to your Payout Account upon termination of this Agreement if we reasonably determine that we may incur losses resulting from credit, fraud, or other legal risks associated with your account.

2.1 Brazilian TAX over financial transactions (“IOF”) - Parcelow will additionally charge 0.38% of the Brazilian tax IOF, as per required by Brazilian Central Bank, to each transaction, which includes purchase and returns or refunds events, Parcelow will collect and remit these tax payments. Please note that current rate may be altered or raised at ANY TIME, as per Brazilian Government politics and discretion. In an event of this nature, Parcelow must adopt new IOF rate immediately, regardless updating this agreement.

2.2 Sales Taxes - Merchant is responsible to add to his pricing any state sales taxes, and any other surcharge, that the Merchant must collect from a customer when concluding a transaction and accepting a payment method from the customer.

2.3 Return and Refund Policy - Merchant can accept merchandise returns as per their own return policy; a 1% (one percent) cancellation fee will occur as well as Brazilian TAX over financial transactions (“IOF”) resulted from the counter transaction. If there's no balance in Merchant receivables account, Merchant must refund Parcelow before we issue customer's refund. Any authorized refund may be debited directly off Merchant's bank account (if applicable). Merchant must provide any extras payments to cover shipping or other expenses agreed with customer.

2.4 Chase ACH Payment Services - Parcelow uses the platform Chase ACH Payment Services a money services business, a licensed money transmitter and a lawful provider of money transmission services. All payments payments received by Merchant upon this agreement's terms will be done through Chase ACH Payment Services (current terms and policies by Chase are found at https://www.chase.com/business/online- banking/ach-payments).

Once registration process, Parcelow will send an invitation to Merchant, in order to provide online access to Chase's interface Merchant must either create or confirm their access information and data as well as complete the payout information registration providing banking information with routing and accounting number. By signing this Agreement, Merchant consents to and agrees to comply with Chase ACH Payment Services terms as applicable, and as they may be enacted by Chase Bank. Also, Merchant authorize Parcelow to share their confidential data with Chase ACH in order to receive transaction monies properly.

The ACH network is controlled and managed by the National Automated Clearinghouse Association (NACHA) and its member organizations. Where submitting Charges over the ACH network, you are required to comply with the NACHA Operating Rules. NACHA may amend the NACHA Operating Rules at any time, and we may amend this Agreement or make changes to the Payment Processing Services as necessary to comply with the NACHA Operating Rules.

OBLIGATION OF THE PARTIES

3. By Parcelow - Provide the services with care and diligence, in close compliance with the guidelines of the Merchant and must remain in constant communication. We will provide you with support to resolve general issues relating to your Parcelow Account and your use of the Services. Parcelow is responsible for protecting the security of Data in our possession. We will maintain commercially reasonable administrative, technical, and physical procedures to protect User Data and Personal Data stored in our servers from unauthorized access, accidental loss, modification, or breach, and we will comply with applicable Laws and Payment Method Rules when we handle User and Personal Data. However, no security system is impenetrable and we cannot guarantee that unauthorized parties will never be able to defeat our security measures or misuse any Data in our possession.

3.1 By Merchant - Inform Parcelow of any facts that might in any way interfere in the provision of services. You must use the Services in a lawful manner, and must obey all laws, rules, and regulations applicable to your use of the Services and to Transactions. As applicable, this may include compliance with domestic and international Laws related to the use or provision of financial services, notification and consumer protection, unfair competition, privacy, and false advertising, and any other Laws relevant to Transactions.

3.2 Liability Waiver - Parcelow is merely a payment facilitator, as any other payment method currently existing in the marketplace. Therefore, Parcelow is not privy to the underlying transactions between the Merchant and Merchant's customers paying for goods and services using the Parcelow App. Parcelow will not be responsible, nor will it verify the causes, price or any other circumstance regarding such transactions, nor with respect to the existence, quality, quantity, shipping, Brazilian customs seizure, operation, status, integrity or legitimacy of the goods or services offered, acquired or disposed of by the Merchant and Consumer using Parcelow platform, as well as of the Consumer' ability to contract and the accuracy of the personal details entered by them. Parcelow strictly enforces any unlawful transaction, nevertheless, in an event of the Merchant still cause prejudice to a customer or any individual, the operation and its consequences are utterly under responsibility of Merchant. Merchant agrees to assume any legal, criminal or civil liability or litigation arisen by their operations and transactions using our Services.

3.3 Cancellation - Parcelow may cancel a Transaction if it finds that the Transaction: (i) has been invalidated by the Paying User's bank; (ii) was incorrectly processed by Parcelow, (iii) the Paying User (also referred as Customer in this instrument) was not authorized to submit it, whether for fraud or any other reason, (iv) stems from Prohibited Transactions or any transaction not in accordance with these “General Clauses”, or (v) in case of suspected fraud or any irregularity.

3.4 Sales Tax - The merchant is solely responsible to collect and remit any state sales tax in United States, failure to remit any sales tax by the Merchant may result in termination of this agreement.

3.5 Chargeback - If the Paying User has made a Chargeback over the amounts involved in the Transaction after submission, these amounts shall be covered by the Parcelow Merchant Protection Program, in order to be able to fight chargebacks, Merchant must provide any requested proof and documents in timely manner. Failing to fulfill any mandatory documentation like, but not limited to, receipt or invoice, proof of use, detailed proof of shipping etc., will automatically annul and void the protection program.

3.6 Sole Proprietorship - If you are a sole proprietor, you also affirm that your Representative is personally responsible and liable for your use of the Services and your obligations to Customers, including payment of any amounts owed under this Agreement.

3.7 Changes in your Business or operations - You agree to keep the information in your Parcelow account current. You must promptly update us with any changes affecting you, the nature of your business activities, your Representatives, beneficial owners, principals, or any other pertinent information. We may freeze your account and payments or terminate this Agreement if you fail to keep this information current. You also agree to promptly notify us in writing no more than three days after any of the following occur: you are the subject of any voluntary or involuntary bankruptcy or insolvency application, petition or proceeding, receivership, or similar action there is an adverse change in your financial condition; there is a planned or anticipated liquidation or substantial change in the basic nature of your business; you transfer or sell 25% or more of your total assets, or there is any change in the control or ownership of your business or parent entity; or you receive a judgment, writ or warrant of attachment or execution, lien or levy against 25% or more of your total assets.

CONFIDENTIALITY AND RIGHTS

4. All information related to the services and information directly or indirectly related to this Agreement shall be treated as strictly confidential information and may not be used or disclosed by the Parties to anyone, except as previously authorized in writing by the Parties or as a result of law or court order. Parcelow will share partially or integrality your information with Chase ACH in order to execute payment order, as well as to subsidiaries and third-party partners in order to run credit reports or any other background that may be necessary for operational security and transaction validation. The Parties undertake to maintain the utmost confidentiality, even after termination of the Agreement, with respect to any kind of commercial information among other confidential documents to which they may have access as a result of this Agreement.

5. We do not sell your data. In light of Florida Privacy Protection Act, GPDR and consumer general practices, we do not voluntarily share any of Merchant's data with anyone, except our subsidiaries, partners and bank ACH

partner. We won't sell any kind of data included but not limited to Merchant and customers data, name, email, addresses, phone, banking information etc. You are entitled to be informed of the use of your personal information, to request a copy of your personal information which we hold about you, to request correction or changes of your personal information if it is found to be inaccurate or out of date. You have the right to request us, at any time, to delete your personal information from our database and to erase your personal information when it is no longer necessary for us to retain such data. Note, however, that deletion of your personal information will likely impact your ability to use our services.

You the right to refuse to be subjected to automated decision making, including profiling: You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.

TRADEMARK

6. The Parties may use trademarks of each other only to carry out their obligations hereunder except with written authorization. The Parties are authorized to use the trademarks for marketing purposes on websites, stores and social media, only to advertise the services as described on this Agreement. The use of the trademarks shall comply with all relevant laws and regulations.

INTELLECTUAL PROPERTY

7. The commercial use of the “PARCELOW” term as a brand, corporate name or domain name, as well as the APP content and copyrighted design, with its colors, fonts, form of organization and display, and other characteristics, are the exclusive property of Parcelow, and are protected by international laws and treaties related to intellectual property.

7.1 Undue use and total or partial reproduction of said contents are forbidden, except with Parcelow's express authorization. The undue use of the mentioned contents may result in applicable judicial measures.

RELATIONSHIPS OF THE PARTIES

8. The relationship between Merchant and Parcelow shall not be construed to be that of employer and employee, nor constitute a partnership, or joint venture of any kind.

INDEMNITY

9. By Merchant - Except as may be limited by applicable law, Merchant agrees to indemnify and hold Parcelow, its vendors and distributors (and their respective officers, directors, employees and representatives) harmless (including payment of reasonable attorney's fees) against any and all liability to third parties arising out of, or in connection with Merchant's customers, e.g. product defect, customs seizure, lack of satisfaction with a service, return requests, or breach of this Agreement.

9.1 By Parcelow - Except as may be limited by applicable law, Parcelow agrees to indemnify and hold Merchant, its vendors and distributors (and their respective officers, directors, employees and representatives) harmless (including payment of reasonable attorney's fees) against any and all liability to third parties arising out of, or in connection with Parcelow services or breach of this Agreement.

TERMINATION

9.2 Material Breach - Upon the occurrence of a material breach or default as to any obligation hereunder by either Party and the failure of the breaching party to promptly pursue (within 30 days after receiving written notice from the non-breaching party) a reasonable remedy designed to cure such material breach or default, this Agreement may be terminated by the non-breaching Party by providing written notice of termination to the breaching Party.

9.3 Bankruptcy - Upon the filing of a petition in bankruptcy, insolvency or reorganization against or by either Party, or either Party becoming subject to a composition for creditors, whether by law or agreement, or either Party going into receivership or otherwise, becoming insolvent (such Party hereinafter referred to as the “Insolvent Party”), this Agreement may be terminated by the other Party by giving written notice of termination to the Insolvent Party.

9.4 Termination by Either Party. This agreement may be terminated, at any time for convenience, upon 30 days' written notice without cause or penalty by either party.

MODIFICATION

10. This Agreement contains the entire agreement of the Parties. There are no representations, inducements or other provisions other than those expressed herein together with the Abstract Table, Terms of Use and Privacy Policies (https://parcelow.com/). All changes, additions or deletions to this agreement shall be communicated by Parcelow in not less than 30 days.

ANTI MONEY LAUNDERING POLICY

11. The operations of the Company and its subsidiaries are and have been conducted at all times in compliance with all applicable financial recordkeeping and reporting requirements, including those of the Bank Secrecy Act, as amended by Title III of the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (USA PATRIOT Act), and the applicable anti-money laundering statutes of jurisdictions where the Company and its subsidiaries conduct business, the rules and regulations thereunder and any related or similar rules, regulations or guidelines, issued, administered or enforced by any governmental agency (collectively, the “Anti-Money Laundering Laws”), and no action, suit or proceeding by or before any court or governmental agency, authority or body or any arbitrator involving the Company or any of its subsidiaries with respect to the Anti-Money Laundering Laws is pending or, to the best knowledge of the Company, threatened.

ASSIGNMENT

12. This Agreement and the rights and obligations hereunder may not be assigned, delegated or transferred by either party without the prior written consent of the other party.

WAIVER

13. The waiver, or tolerance, of any default or breach of this Agreement will not constitute a waiver of any other or subsequent default or breach. Except as otherwise stated in this Agreement, the exercise of any remedy under this Agreement will be without prejudice to other remedies available under this Agreement or otherwise.

SEVERABILITY

14. In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provisions of this Agreement, but this Agreement shall be construed as if such invalid or illegal or unenforceable provision had never been contained herein. Upon such determination that any term or other provision is invalid, illegal or unenforceable, the court or other tribunal making such determination is authorized and instructed to modify this Agreement so as to affect the original intent of the parties as closely as possible so that the transactions and agreements contemplated herein are consummated as originally contemplated to the fullest extent possible.

GOVERNING LAW, FORUM, MEDIATION AND ARBITRATION

14.1 Law, Venue, Etc. This Agreement and the respective rights and obligations of the parties hereunder shall be governed by the laws of Florida. The parties irrevocably agree that any action, suit, mediation, arbitration or other proceeding arising out of or related to this Agreement or the relationship between the parties created hereby shall be conducted only in Orange County, Florida. The parties irrevocably waive any objection to such venue, including without limitation obligations based on an inconvenient forum.

14.2 Mediation. Before any party initiates any arbitration proceeding in connection with any alleged breach of this Agreement, the parties shall first participate in a mediation. The mediation shall be attended in-person by Merchant and an officer of Parcelow with decision-making authority, counsel for any party who wishes for its or its counsel to attend, and a mediator of the American Arbitration Association or other mediator mutually agreeable to the parties. The mediation shall take place in Orange County, Florida, at a place to be designated by the mediator, and shall last for at least four (4) hours, unless the mediator declares an impasse and adjourns the mediation sooner or all disputes are sooner resolved. The mediation may last longer or include additional mediation sessions, if all parties and the mediator consent. Parcelow and the Merchant shall pay all costs and expenses of such mediation, in equal parts, and Parcelow and the Merchant each shall pay separately its own counsel fees. The mediation shall take place as soon as practical, but no later than twenty (20) days after either party notifies the other that a mediation under this provision is requested. The mediation shall be subject to applicable laws protecting the confidentiality of mediation. In the event the mediator declares an impasse or if either party determines or gives notice to the other party that the mediation is unsuccessful, the parties shall proceed in accordance with the provisions of the next Section.

14.3 Arbitration. Except for seeking injunctive relief, and subject to first complying with the prior Section, except for claims for injunctive relief, in the event of any controversy, dispute or claim arising out of or related to this Agreement, or the interpretation, breach, termination or validity hereof, the parties shall submit such controversy, dispute or claim to binding arbitration hereunder. All arbitration proceedings pursuant to this Section shall be before a retired judge of the State of Florida, or such other arbitrator as the parties shall mutually agree. In the event the parties are unable to agree upon the selection of an arbitrator, either party may request the presiding judge of the Orange County, Florida, to appoint such arbitrator. Arbitration of the dispute shall commence no later than Thirty Days (30) days after the selection or appointment of such arbitrator. The arbitrator shall be bound by the express terms of this Agreement and shall endeavor to reach its decision as quickly as possible, which decision shall be final and binding on the parties to this Agreement. Application to enforce the arbitrator's decision can be made in any court or other tribunal of competent jurisdiction. Parcelow and the Merchant shall, in equal parts, pay all costs and expenses of the arbitrator, and Parcelow and the Merchant each shall separately pay its counsel fees and costs. THE PARTIES HERETO WAIVE A JURY TRIAL IN ANY LITIGATION WITH RESPECT TO THIS AGREEMENT.

14.4 Equitable Relief. Each Party agrees that a monetary remedy for any breach or threatened breach of any provision of this Agreement would be inadequate and impracticable and extremely difficult to prove, and that such breach or threatened breach would cause the other party's irrevocable harm. Accordingly, each party agrees that the other party shall be entitled to temporary and permanent injunctive relief, specific performance and other equitable relief for any breach or threatened breach of any provision of this Agreement, without the necessity of proving actual damages. Nothing contained in this Section, however, shall be deemed to constitute a waiver of the right of arbitration or shall be construed as prohibiting or precluding any party from pursuing any other rights and remedies that may be available to such party for such breach or threatened breach, including, without limitation, recovery of damages from the defaulting party.

14.5 Litigation. Merchant covenants and agrees that, except for the purpose of enforcing any arbitration award pursuant to this Agreement, Merchant shall not, directly or indirectly, commence a litigation, lawsuit or other proceeding (other than an arbitration as provided for herein) against Parcelow, any affiliate of Parcelow or otherwise involving this Agreement or any amendment, restatement or replacement thereof.

Waiver of Punitive and Special Damages

15. Both Parties agree to waive, to the fullest extent permitted by law, any right to, or claim for, any consequential, special, and punitive or exemplary damages against the other and against any affiliates, owners, employees, or agents of the other.

APPENDIX I PARCELOW SMPP - PARCELOW MERCHANT PROTECTION PROGRAM

WHAT IS THE SMPP?

The Parcelow Seller Protection Program ("Program", “SMPP”) applies to any Parcelow Merchant who has sold goods or virtual goods using the system in compliance with certain product sales and delivery requirements. Provided that the Merchant fulfills Program's requirements, Merchant is automatically enrolled and no opt-in is necessary.

A dispute (also known as a chargeback, inquiry, or retrieval) occurs when a cardholder questions your payment with their card issuer or bank. An inquiry or retrieval is nothing more than a request for more information about the charge, which may escalate to a chargeback. To process a chargeback, the issuer creates a formal dispute, which immediately reverses the payment.

Under the SMPP, Parcelow may honor, for the benefit of the Merchant, the amount regarding a specific sale where the relevant payment had been subject to a chargeback or reversal by the Consumer or the Consumer's financial institution who had transferred the Funds, or in any case where the buyer states that they did not receive the purchased item(s).

REQUIREMENTS TO BENEFIT

In order to fight and attempt revert a chargeback and, in such a way, honor for the benefit of the Merchant a transaction, the Merchant must meet the following conditions (the "Requirements") to be verified by Parcelow when it so requires. The Merchant must:

I. Be registered using their true and updated personal information and possess a Parcelow account at the time of the transaction.

II. Be in good standings with their Parcelow's balance.

III. The disputed transaction is regarded a received payment into their Parcelow account for the sale of merchandise or virtual goods.

IV. Merchant has NOT collected any additional amount for accepting Parcelow.

V. Answer Parcelow's requests for information within the required timeframe of 10 calendar days and meet proof and documentation requirement like, but not limited to, invoice or receipt, proof of shipment and tracking, pictures and communications.

NOT APPLICABLE TO SMPP

The Program will cover Claims for goods or virtual goods only, therefore excluding:

I. Services of any kind.

II. Products other than acquired items.

III. Products held by customs for any reason.

IV. Products prohibited, controlled or restricted by law and/or the General Terms and Conditions.

V. Any circumstances where the Requirements have not been entirely fulfilled.

HOW TO CLAIM FOR SMPP?

Parcelow will contact the Merchant after receiving notice of a Chargeback (usually on the basis of a claim or repudiation of the purchase by the consumer or financial institution), and Parcelow will request the verification of the Requirements. Once all Requirements have been met, Parcelow shall determine whether the total amount in connection with the chargeback shall be credited to the Merchant and will inform the Merchant of such decision.

The Merchant requesting a credit under the Program shall be deemed as waiving any claim, court, administrative, or out-

of-court action against Parcelow for any difference resulting from the chargeback at issue, regardless of any decision by the part of Parcelow to honor, or not, the claim.

If you don't submit evidence by the time the deadline passes, the cardholder wins the dispute and keeps the funds.

If you submit evidence, it's sent to the cardholder's bank, which also has a limited amount of time (usually 60-75 days) to respond, which varies based on the card network. Parcelow updates the status of the dispute as soon as the bank's response is available, but that response is often not known until the deadline passes. The decision from the cardholder's bank is the final step in the dispute process.

HOW MUCH WILL IT COST?

The Program and the coverage afforded by Parcelow are free of charge.

IS THIS PROGRAM CONSIDERED AN INSURANCE POLICY?

No. Parcelow does not provide insurance.

It is hereby expressly stated that Parcelow is not an insurance company and it does not provide or offer any insurance policy through the Seller Protection Program. It only allows Parcelow Merchants to be covered a total amount regarding a specific sale where its payment has been subject to a chargeback, annulment or reversal by the consumer (or its financial institution) or where the buyer states that they did not receive the purchased item, provided the Merchant complies with all applicable requirements.

IS THERE ANY PROHIBITIONS?

Merchant, and consumers may not incur in practices that at Parcelow's sole discretion may be deemed in malicious or fraudulent conduct in furtherance of a benefit from the Program or conspire with other people or users to obtain an undue benefit.

These activities, and reiterated Claims, will be investigated by Parcelow, and the infringer, or the user who received several claims, may have their Parcelow accounts suspended or banned, without prejudice to any legal action that may be brought for the commission of crimes or infractions, in addition to the relevant civil lawsuits and criminal complaints.